Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you fill out a form, schedule a session, or contact us, you may provide:

  • Your name

  • Email address

  • Phone number

  • Child’s name or age (if applicable)

  • Any information you choose to share related to services (e.g., learning needs, school goals, screened academic groups, randomized admissions number etc)

Automatically Collected Information

When you visit our website, we may automatically collect limited data through cookies or analytics tools, such as:

  • Browser type

  • Pages visited

  • Time spent on the site

  • Referring website

This helps us improve our site’s performance and user experience.

How We Use Your Information

We use your information to:

  • Communicate with you about appointments or services

  • Provide coaching and consulting services

  • Send occasional updates or resources (you can unsubscribe at any time)

  • Improve our website and offerings

We do not sell, rent, or share your personal information with third parties for marketing purposes.

How We Store & Protect Information

We store your information securely and take reasonable steps to protect it from unauthorized access, disclosure, or misuse. Communication and session notes are stored using encrypted platforms when applicable.

Please note that no method of transmission over the internet is 100% secure.

Third-Party Tools

We may use third-party services such as:

  • Scheduling platforms (e.g., Calendly, Acuity)

  • Payment processors (e.g., Stripe, PayPal)

  • Email marketing (e.g., Mailchimp, ConvertKit, FloDesk)

  • Analytics tools (e.g., Google Analytics)

These services have their own privacy policies, and we encourage you to review them.

Children’s Privacy

This website is not intended to collect personal data from children under 13. Coaching services for minors are only provided with parent or guardian consent.

Your Rights

You have the right to:

  • Request access to your personal data

  • Ask us to correct or delete your data

  • Withdraw consent for email communication at any time

To exercise these rights, contact us at: Carolyn@schoolsmartsnyc.com

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, contact:

School Smarts NYC, (Exceptionally Well, LLC)

Email: Carolyn@schoolsmartsnyc.com